Metodi di pagamento

1. Accepted payment methods

The website provides secure payment methods that comply with current Italian regulations regarding payment services.

The following payment methods are accepted:

Credit and debit cards: Visa, Mastercard, American Express, JCB, Discover

All payments are processed upon order confirmation, subject to product availability and validation of the selected payment method.

2. Transaction security

The protection of customer payment data is a priority.

All transactions are carried out via secure connections with SSL encryption, in order to guarantee the security of personal and financial information.

The website complies with European requirements for strong customer authentication.

Payment card details are not stored on the servers.

Payment processing takes place exclusively through authorized payment service providers that comply with international PCI DSS security standards.

3. Currency and applicable taxes

All prices indicated on the website are expressed in euros (€) and include applicable taxes according to current Italian law.

No additional fees are charged during the payment process, unless explicitly stated otherwise on the purchase page.

For orders equal to or greater than €130: free standard shipping;.

4. Payment confirmation

After successful payment, the customer will receive an order confirmation email containing a reference number.

Order processing will begin only after the transaction has been authorized by the payment provider.

If payment is not authorized, the order will be considered invalid and will not be further processed.

5. Payment issues and refunds

In case of difficulties during the payment process, it is recommended to:

Check the payment details entered
Make sure sufficient funds are available
Contact your payment provider or bank

Refunds resulting from approved cancellations or compliant returns are processed within 2–3 business days and credited using the same payment method used for the original transaction.

Actual crediting times may vary depending on the payment service provider.

6. Contacts

For any questions regarding payment methods or problems during the payment process, you can contact us via:

Email: info@planetmobili.it
Phone: +39 078 125 6068
Address: Via Bari 11, 09016, Iglesias (SU), Italy
Monday to Friday, from 9:00 to 18:00 (Italian time - CET/CEST).
Service area: Italy